Privacy Policy
This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make reservations with us. We are committed to safeguarding your privacy and ensuring that your personal information is handled securely and responsibly.
Information We Collect:
Personal Information:
When you make a reservation, we may collect your name, contact details, payment information, and other relevant details.
Booking History: We retain a record of your past bookings with us.
Website Usage Data:
We collect non-personal information about your visit, such as IP address, browser type, pages visited, and referral source. This information is used to improve our website’s functionality and user experience.
How We Use Your Information:
- Reservation Management: We use your personal information to process and manage your reservations.
- Communication: We may use your contact details to send you booking confirmations, updates, and other relevant information.
- Marketing: With your consent, we may send you promotional offers and updates about our services.
- Analytics: Non-personal information is used for analyzing website traffic and improving our services.
Data Security:
We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, or alteration.
Refund Process:
Refunds, when applicable, will be processed deducting 2% (charges of payment gateway) used at the time of booking.
Third-Party Disclosure:
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent. However, we may share information with trusted partners who assist us in providing services to you.
Children’s Privacy:
Our services are not directed at children under the age of 13. We do not knowingly collect personal information from children.